I have sent an email requesting the cancellation and refund of the remaining half of my subscription. There were a couple of issues with the very first order I placed with them back in October and they assured me that if I gave them another chance that I would be taken care of. I dont feel that I have been taken care of at all, and neither has anyone else that I have referred to them. I really hate that it has come to this, but if we dont speak up this will continue just as it has. Instead of us emailing and IMing in private this is a matter that needs to be addressed publicly.

I had hoped they would get on the ball, and I had planned to add another subscription to what I was already receiving so that I wasnt having to buy so much produce in between but that will not be happening now.

This post was last modified: 03-04-2008 05:36 AM by JustAnja.

Does anyone have suggestions on how to preserve succulent summer weeds ? Like all greens when I freeze them, they turn to mush.

Itort, when I get produce from the store, I don't wash it and I allow it to dry out, then I put all the greens on paper towels and roll them up, I then put it in a bag with one end open and set it so and water can roll to the bottom. It works good and my can last up to a 4 to 6 weeks. I know that doesn't help for the whole winter, but maybe you can transplant the greens into pots inside. Hope you find an answer to this that lasts longer then mine.

Hi there, I buy most of my produce at a price rite (kinda discount supermarket, no bags, etc. but tons of produce)not to far from me. I usually have to go every 2 weeks, although sometimes I can squeak out alittle bit more if I absolutely fill the fridge.(My son loves to tell everyone the only food in the house is for the animals!) I use those green bags? they were advertised to keep produce fresher and I did a test with many products. I am not one to fall prey to gimmicks, but to not get as slimy as fast was my goal. (I found the best price on ebay)They do make a difference.
I wasn't even aware of buying produce through the mail, think I will steer clear!

I'm forunate to live in an area of fairly wide ethic diversity, so greens are hard to come by or neither are mexican specialities such as tunas and nopales (prickly pear) but perhaps if I lived in an area with less diversity, the mail order produce would look tempting. What I see if you're going to have a business, be serious about it. Plan, don't take breaks, and communicate with your clients. A small startup business is tough enough without shooting yourself in the foot.

Yea I live in a rural farm area with nothing but dairy farmers, so no real ethnic diversity here. I was really depending on this subscription with them to help me get through the winter with the torts. I have also not heard anything back from my early morning email to them requesting my refund. If I dont hear something back by tomorrow afternoon I will be filing a complaint with Paypal. Its not even thats its that much money, but its more the principal of the whole ordeal at the moment.

My sympathy goes out to all who are depending on them. One thing is only about a month till we can all start collecting weeds and perhaps a lesson in growing our own thru the winter. I know of people who collect and store weed seeds for the winter season, perhaps this is a lesson for all of us.

Oh definitely, I have been ordering weed and plant seeds and picking them up every time I find plant seeds suitable for the torts. I have a ton of stuff I have started now, out of necessity.

I wish it were that easy for all of us! I have a black thumb and couldn't keep dandelions alive!

Wow...You guys are right, we are a very small business. Our server going down was a major blow to us. Our profit margin is less than 10% on EVERY order. We certainly want to work with all of our customers to make sure they are happy. Almost every time orders are delayed we throw in free food or plants to make up for it. I want everyone to know that we are NOT trying to make excuses for our recent delays. We are going to make it up to everyone that is willing to stick with us. Unlike other companies we grow all of our food...we don't purchase it. Reptile Eats is very sorry for recent inconveniences. We are growing, updating, expanding....very soon there will be NO more problems.

Redfoot NERD: We would like to offer you a personal invitation to come down and inspect our facilities so you can give accurate comments.