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Carolina Pet Supply Order

MichaelL

Active Member
Joined
Nov 18, 2018
Messages
196
Location (City and/or State)
Ocala, Fl
Hello everyone. I had ordered kale seeds, russian tortoise seed mix, and TNT powder on February 2nd for my tortoises. I had gotten the order confirmation the day I ordered, and nothing since.

It's been a while since I ordered, should I be worried my order slipped through or should I just wait? I've heard that orders have slipped through sometimes and I'm really anxious to get that TNT and those seeds, scared that they might not get delivered😬
 

jaizei

Unknown Member
Moderator
5 Year Member
Joined
Feb 5, 2011
Messages
8,016
Location (City and/or State)
Earth
Just keep in mind any time limits that are in place for filing disputes, e.g. if you paid thru Paypal (I think 90 days)
 

Sa Ga

Well-Known Member
Joined
Nov 19, 2019
Messages
404
Location (City and/or State)
MN
Hello everyone. I had ordered kale seeds, russian tortoise seed mix, and TNT powder on February 2nd for my tortoises. I had gotten the order confirmation the day I ordered, and nothing since.

It's been a while since I ordered, should I be worried my order slipped through or should I just wait? I've heard that orders have slipped through sometimes and I'm really anxious to get that TNT and those seeds, scared that they might not get delivered😬
YES!!!! I spent $50 for TNT, cactus pads, and some seeds. I got nothing shipped and have received no responses to my inquiries! Has anyone else had this problem and how do I finally contact someone ?
 

Cathie G

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Joined
Aug 9, 2018
Messages
3,704
Location (City and/or State)
Lancaster
I didn't have a problem with them. I actually liked my experience. I bought TNT powder. If I remember correctly the herbs are mixed onsight and could take awhile. They were very nice and will talk if you just contact them.
 

Cathie G

Well-Known Member
Joined
Aug 9, 2018
Messages
3,704
Location (City and/or State)
Lancaster
I didn't have a problem with them. I actually liked my experience. I bought TNT powder. If I remember correctly the herbs are mixed onsight and could take awhile. They were very nice and will talk if you just contact them.
I've actually sent them a message when I saw their bad weather last year and got a message that they were ok...and thanks for asking. They don't know me from Adam sooo...I think they have a lot of animals too so some people move slower then Amazon.
 

MichaelL

Active Member
Joined
Nov 18, 2018
Messages
196
Location (City and/or State)
Ocala, Fl
YES!!!! I spent $50 for TNT, cactus pads, and some seeds. I got nothing shipped and have received no responses to my inquiries! Has anyone else had this problem and how do I finally contact someone ?
@Sa Ga Ok, good we're both on the same page.. :) Reply to this thread if you find out any more info on your orders or anything, I spent a decent amount of money on all these little things and really hope I get them
 

Sa Ga

Well-Known Member
Joined
Nov 19, 2019
Messages
404
Location (City and/or State)
MN
@Sa Ga Ok, good we're both on the same page.. :) Reply to this thread if you find out any more info on your orders or anything, I spent a decent amount of money on all these little things and really hope I get them
I really don't care about the money--I WANT THE PRODUCTS!!! 😢

I am going to assume I'm never getting them bc the order is from early last year.
 

MichaelL

Active Member
Joined
Nov 18, 2018
Messages
196
Location (City and/or State)
Ocala, Fl
I really don't care about the money--I WANT THE PRODUCTS!!! 😢

I am going to assume I'm never getting them bc the order is from early last year.
Yeah same.. I have been looking forward to my seeds and stuff so much. That really sucks... I wonder if ordering a lot of stuff at once causes them to mess up the order or something, I ordered one bag of TNT last year and it came in a decent amount of time, now you and I both have ordered several items and it appears that it will never show up. :confused:
 

Brendaf

New Member
Joined
Oct 30, 2019
Messages
10
Location (City and/or State)
Mesa Az
Hello everyone. I had ordered kale seeds, russian tortoise seed mix, and TNT powder on February 2nd for my tortoises. I had gotten the order confirmation the day I ordered, and nothing since.

It's been a while since I ordered, should I be worried my order slipped through or should I just wait? I've heard that orders have slipped through sometimes and I'm really anxious to get that TNT and those seeds, scared that they might not get delivered😬
I ordered seed a while back. Never got it.....sent email.....nothing.
 

Beasty_Artemis

Active Member
Joined
Aug 23, 2016
Messages
388
Location (City and/or State)
Oregon Coast
This is all too bad.....
When I first got my red foot as a hatchling, I ordered the tortoise seed mix, and the TNT powder and they both were shipped fast.
Mabey they got overwhelmed by their influx of orders.....(???)
I would try and contact them first. They have obviously tried over the years to create a small business based around correct reptile husbandry. We should be trying to support the one company that truly cares about products that are actually healthy for a pet tortoise.
( Dont hate them just yet! They are still human beings, who could be having real problems to inhibit their small business.... I've totally been there. I got really ill. And my online business collapsed because I couldn't ship my orders for weeks.....)
 

Cathie G

Well-Known Member
Joined
Aug 9, 2018
Messages
3,704
Location (City and/or State)
Lancaster
This is all too bad.....
When I first got my red foot as a hatchling, I ordered the tortoise seed mix, and the TNT powder and they both were shipped fast.
Mabey they got overwhelmed by their influx of orders.....(???)
I would try and contact them first. They have obviously tried over the years to create a small business based around correct reptile husbandry. We should be trying to support the one company that truly cares about products that are actually healthy for a pet tortoise.
( Dont hate them just yet! They are still human beings, who could be having real problems to inhibit their small business.... I've totally been there. I got really ill. And my online business collapsed because I couldn't ship my orders for weeks.....)
That's what I think too. The Carolina's have been having really bad weather issues for 2 years now. I have a friend in that area and was trying to watch in 2018. I became concerned for them because I know they love turtles and tortoises. His wife spent a lot of valuable time on the phone with me giving good advice for a box turtle. Even though she was busy. I hope they get through all of this.
 

Beasty_Artemis

Active Member
Joined
Aug 23, 2016
Messages
388
Location (City and/or State)
Oregon Coast
That's what I think too. The Carolina's have been having really bad weather issues for 2 years now. I have a friend in that area and was trying to watch in 2018. I became concerned for them because I know they love turtles and tortoises. His wife spent a lot of valuable time on the phone with me giving good advice for a box turtle. Even though she was busy. I hope they get through all of this.
That's what I'm thinking right now!!! I hope this is all something that can be solved in the end!
 

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