Lighting

Cute_Obi

New Member
5 Year Member
Joined
Oct 21, 2013
Messages
51
Location (City and/or State)
St. Paul, MN
Yesterday, I ordered the Zoo Med PowerSun UV Mercury Vapor Lamp 100 Watts from Amazon. I had it shipped over-night and got it in the mail today. When I took it out of the box, the bulb was rattling. I'm assuming the bulb is defective? Can I still used it and has this ever happened to anyone when ordering bulbs on line.
I called Zoo Med and was transferred to their customer service line where I had to leave a message. I also went on their website and sent them an email about what happened...the thing is their turn around time for a reply is 2-3 business day...I'm not a happy camper.
 

wellington

Well-Known Member
Moderator
10 Year Member!
Tortoise Club
Joined
Sep 6, 2011
Messages
49,660
Location (City and/or State)
Chicago, Illinois, USA
I would contact Amazon and see if they can help you. I don't know if it would be safe to use it
 
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