Yesterday, I ordered the Zoo Med PowerSun UV Mercury Vapor Lamp 100 Watts from Amazon. I had it shipped over-night and got it in the mail today. When I took it out of the box, the bulb was rattling. I'm assuming the bulb is defective? Can I still used it and has this ever happened to anyone when ordering bulbs on line.
I called Zoo Med and was transferred to their customer service line where I had to leave a message. I also went on their website and sent them an email about what happened...the thing is their turn around time for a reply is 2-3 business day...I'm not a happy camper.
I called Zoo Med and was transferred to their customer service line where I had to leave a message. I also went on their website and sent them an email about what happened...the thing is their turn around time for a reply is 2-3 business day...I'm not a happy camper.