Urgent! Help, frozen sulcata

Animal mom

New Member
Dec 14, 2020
Location (City and/or State)
We have a ten year old Sulcata. It is bitterly cold where we live now, and she has a custom built heated enclosure /house for winter. We've never had a problem with her before in winter with this enclosure. Last night she broke out and got into the yard and we didn't know. We checked on her about 9pm and she was in her house and healthy and moving around. It snowed all night. It was about 10 degrees outside overnight. We found her this morning about 10 am, frozen and covered in snow outside her house by our fence. I called the exotic pet vet who told us to do several lukewarm/warm baths throughout the day for a couple days to rewarm her. It's been 12 hours with no signs of life. She is currently dry between soakings and in a heated bathroom. I don't know what else to do. I'm so so sad. We lived in a warmer climate until a few years ago when employment brought us out here. I feel awful and heartbroken and don't need any admonishment, I just need advice and help for what to do right away. The vet lives four hours away And there is a snowstorm so I can't get her there. The local vets have no experience with exotic animals and didn't have any ideas other than warm baths. observing her physically: Her eyes were half open originally and now they are mostly closed. Her limbs were frozen stiff but are now soft and somewhat movable but not flaccid. However they have not changed position. I don't see any breathing movements or air from her nose but I expressed some liquid gently from her nostrils. Her head can move back and forth gently but cannot be extended. I haven't tried hard, just wanted to see if I could help her head to extend and retract to get some air into her lungs, but no luck. She seems warm though she is still cold inside her shell by her neck. This is all the information I have. Please help if you have any ideas or if there is any hope. The vet seemed to think there was a good chance she would revive, but considering she had food in her stomach, I don't know if she will. I've heard it can freeze and cause internal damage even if she does revive. I'm just sick about this. I'm so sad.


Nov 2, 2020
Location (City and/or State)
if she isn’t stiff there’s still a chance, keep doing what you’re doing and keep us updated. Slowly warming her up is the way to go

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