I've posted this in a couple of places trying to get pics to post so bare with me please, wondering if I need to get my girl to the vet. She doesn't want to open her eye or maybe she can't. I've had her about a year and she hasn't shed yet, so I don't know if that's what could be going on.
Also...
I've read several article that say soak them for 10 mins 4 times a week in like warm water. Have the water go the seam of the shell :) there are several articles for beginners (me being one myself) . Look at my profile and see who I'm following, they all seem to have ALOT of experience