We already remove that rat from our house and we doing same for food like u said we also use luke warm water for them and sure I will take them to specialist ?
Yes I am already soak them in water for 4 time a day I don't think that I would separate them because that will cause more fear for each one and they are sleeping with eachother so I don't wanna separate them and I'm from India so we always get good sunlight so I don't think I need uv light
We didn't see a rat attacking them but we know that a rat lives in our house we see that rat so we thought that the rat attacked them we think that the rat was came at night after 1 pm and attack them we saw the tortoise at night at 3 pm and they were both living with eachother since 6 months...
It's worked but I don't have that previous basket right now but I will upload the photo tomorrow and I also added photo of the cream that doctor gave us