red crust

Hi, I just noticed two red orangey spots on my tortoise's head, they're on the both side of the head, near the ears... I tried to (gently) scrap the spots but nothing came off... she's eating well and doesn't seem bothered by it. Is it normal?

My mom and I are really worried about our 3 yo Russian Tortoise, Taco. This morning I got up to go and feed her and she acted normally, but then i noticed this red crusty thing on her eye. Here are a few pictures: I really have no idea what it is, but I feel like she knows it's there and it's...