hello, my ceramic heating bulb has melted the wiring in the fixing. i have had it over a year and it went today, i went to were i brought it and he assures me that its normal and i should cut off the wire and re-wire the bulb fitting every 10-12 months this really don't sound rite? what are your experiences with these? i think its just the reptile guy covering up some dodgy wiring.
help please...
help please...