LLLReptile

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Active Member
10 Year Member!
Joined
May 19, 2012
Messages
259
My experience was unfortunately not very good with the hermann tortoises. All 3 I ordered came in very nice, beautiful color, but after 3 weeks they did not gain any weight and the poop looked really runny and bad.
They were full of flagellates and amoeba. I was not very pleased to spend vet bills..., I love their supply which i order regularly. Spot on, always very good customer service and very pleased with the quality of their products. Would not buy a tortoise again.
Annette
 

SarahChelonoidis

Well-Known Member
5 Year Member
Joined
Apr 20, 2015
Messages
1,892
Location (City and/or State)
Toronto, Canada
I've ordered equipment from them twice now - both pretty sizeable orders - and was quite happy with the service and shipping to Canada.

On my first order, one of my items was back ordered and they didn't tell me until I called to find out when it would ship, but that is the closest I could think of to a complaint. Very polite and helpful service on the phone. They have a lot of nice higher end stuff which is hard to find locally for me so I will definitely be a continued customer.
 

dovelett15

Active Member
10 Year Member!
Joined
Sep 29, 2011
Messages
151
Regularly purchase supplies and pleased with customer service. In regards to turtles/tortoises always best to purchase from reputable breeders and not a generalized reptile retail store.
 

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