~ Guarantees in the tortoise community. Almost every customer asked me what kind of guarantee we have on our aldabra tortoise hatchlings. I see that some breeders, sources, etc. offer guarantees of some sort. Besides the guarantee of successful delivery, my question basically is on guaranteeing how long a tortoise that was sold will live. Does anyone offer guarantees on how long a tortoise will live? How long a tortoise will be healthy? We had a shipper that we contracted with and always had the lost/stolen insurance, however the airlines would never guarantee live arrival, just the arrival dead or alive. When a tortoise is delivered dead, what do most of you do? I have talked to many about this subject, on both sides of the transaction. At times it can be an enormous loss for one side or both. We have never had a dead delivery, however in full disclosure we usually avoid shipping. I have simply declined sales at times instead of taking a risk. What do you do if someone gets a hatchling and it dies a few weeks after delivery?
~ I guess i am interested other opinions and perspectives of guarantees when it comes to hatchlings in the tortoise community. Also would like to hear if any have had issues and how they were resolved.
~ All opinions, thoughts, perspectives and experiences welcome.
~ I guess i am interested other opinions and perspectives of guarantees when it comes to hatchlings in the tortoise community. Also would like to hear if any have had issues and how they were resolved.
~ All opinions, thoughts, perspectives and experiences welcome.