I can contact to get an appointment. I bought this tortoise and another one from tortoise supply a month ago. Unfortunately one of my little guys didn't make it and I am not sure why. I have been trying to do everything right since the beginning. I am a bit paranoid with my remaining tortoise but every little thing makes me nervous! Thanks for the reply.
He's very beautiful and I hope he will survive. There are great people here with a lot of experience who will be happy to help you, especially if you can post some more pictures of him and his enclosure, and give us details of his conditions - temperatures, humidity, diet. And what is that substrate?
I am sorry the other one did not make it. Such a lot of stuff like this happens and it is usually the fault of the sellers, selling them too young, in poor health, etc.