Early last week I ordered a male and female southern painted turtle from Turtle Source. I received them quickly. But, what they sent was two males rather than the pair I requested. I wrote them explaining the problem. I offered to pay for the third turtle if they would cover shipping. IMO, a fair offer as they sent the wrong thing. The first two days they said that they would get back to me the next morning. Now, for the last three they are just ignoring my emails. Sad, I was planning on stocking my pond through them. So, before anyone orders from them, please remember the way they "take care" of their customers.