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" Due diligence before purchase"

Discussion in 'Debatable Topics' started by ALDABRAMAN, Jun 2, 2018.

  1. ALDABRAMAN

    ALDABRAMAN KEEPER AT HEART 5 Year Member

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    ~ I have decided to share an incident that just occurred with one of our great customers. We are often consulted when one of our customers is purchasing a baby aldabra from another source other than from us @ ALDABRAMAN. This tortoise was labeled as "perfect" with no known issues, etc. After purchasing and further close inspection at his new home, the new owner discovered no left eye and possibly jaw deformity. My point with this thread is to emphasis the importance of seeing any possible tortoises that is a possible purchase in person. I tell everyone that calls to look for several things that i am aware of that is often an issue with known aldabra brokers. Honestly, i hear of few hatchlings that are missing eyes. I know one argument here is going to be that it is not practical to go and visually do an inspection if you are purchasing from long distances. I can not debate that, just saying that if at possible to inspect in person. Reputable sellers should have no reservations providing any possible customer with pictures and video. Oversights and mistakes can happen in the excitement and enthusiasm during the initial purchase phase, i can say without doubt that the discovery and condition of this hatchling after purchase, etc. really put the new owner in a state of awe. For full disclosure this incident and picture was posted with permission of the customer and the source of purchase will not be disclosed.
    34192580_2002412783165513_3912443232146948096_n 2.jpg
  2. G-stars

    G-stars Well-Known Member

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    This is one of those things the seller should have disclosed. It’s not a missing toenail or an extra scute, and while I agree whenever possible it’s best to see the tortoise in person it’s not always possible.

    Without knowing the details or how the transaction took place, it sounds like the seller deliberately left this out. Must have not shown pictures of that side on purpose, if any pictures were at all provided to the buyer.
  3. Turtulas-Len

    Turtulas-Len Well-Known Member 5 Year Member

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    A sad situation all the way around. If the jaw is deformed (as it looks to be) do you think the little fella can survive ?
  4. ALDABRAMAN

    ALDABRAMAN KEEPER AT HEART 5 Year Member

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    ~ Great question?
    TechnoCheese and Turtulas-Len like this.
  5. Sesel

    Sesel Active Member

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    We actually had a baby that hatched last year that had a deformed jaw and issues with the right eye. Survived for only about 2 weeks.

    I know of one that has same issues and is well past 5 years of age.
    20171126_154302-1.jpg
    ALDABRAMAN likes this.
  6. KarenSoCal

    KarenSoCal Well-Known Member

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    That poor baby! Just heartbreaking!
  7. Yvonne G

    Yvonne G Old Timer TFO Admin 10 Year Member! Platinum Supporter

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    When buying animals that require shipping, maybe the buyer can request a few pictures taken from different angles.

    Since the seller said he was selling a 'perfect' baby, this is a clear case of misrepresentation.

    Maybe the seller had quite a few babies and just didn't inspect them closely, but one would think he would inspect at the time of shipping.

    Was your acquaintance able to trade for a healthy baby?
    wellington likes this.
  8. daniellenc

    daniellenc Well-Known Member

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    Can they return him for a refund? Seems if the seller represented that animal as healthy which it clearly isn’t that a refund is warranted. I did get pictures of my guy before shipping and couldn’t imagine my horror if I received an animal with no eye!
  9. JoesMum

    JoesMum Well-Known Member 5 Year Member

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    If the seller is prepared to ship out like that then I suspect that requests for a refund will fall on deaf ears
    Jay Bagley, wellington and TammyJ like this.
  10. daniellenc

    daniellenc Well-Known Member

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    For what an Aldabra costs you’re probably correct but that’s just horrendous an animal was shipped like that.
  11. TammyJ

    TammyJ Well-Known Member

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    This is so very sad, and a lesson indeed for potential buyers.
    Poor precious little creature.
    ALDABRAMAN and Jay Bagley like this.
  12. wellington

    wellington Well-Known Member Moderator 5 Year Member

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    That is so sad. For the price they require one like that should have been held back and raised up for some time to be sure it would make it. Then sell at a lessor price with full disclosure of the deformity.
  13. Pippi

    Pippi New Member

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    Any updates on this little one? ❤️
  14. NorCal tortoise guy

    NorCal tortoise guy Well-Known Member

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    I got pictures and video of my aldabra before shipping and I wouldn't have had it any other way. Also I stuck to a very reputable seller. I wish I could see them in person before buying but because I couldn't I felt it very important to pick a seller with a very long reputation and a good garinty
    Jay Bagley likes this.
  15. mrnewberry

    mrnewberry Active Member

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    Wow! Wherever they got that tortoise from should not be used by anyone!
    NorCal tortoise guy likes this.
  16. Toddrickfl1

    Toddrickfl1 Well-Known Member

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    If it was me the source of purchase would absolutely be disclosed! That's horrible, I hope that little guy can make it.
    NorCal tortoise guy likes this.
Similar Threads: diligence before
Forum Title Date
Debatable Topics How long should a tortoise be kept before its sold? Apr 5, 2012

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