Welcome to the forum.
Looks like a Sulcata.... Im not experienced with Sulcata. However the people who are will ask you lots basic questions so they can help you. While you wait for their reply maybe you can help them help you. Post pics of your enclosure, gives details about lights, heat, humidity. Also where and when you got the tort is helpful. @Tom
I know @mastershake will ask you where you got the tort and aprox how old and if you have seen any yellow bumps on its legs or neck.
yes where did it come from, do you notice any yellow spots or bumps? if it was shipped it may have simply rubbed or scratched its eye with a front leg. but a vet would have to stain it to see for sure. get it setup under proper heat and get it a good soaking in some luke warm water and let us know.
What type of substrate, and is it damp?
What type of UB bulb?
What are your four temps? Warm side, cool side, basking area, and over night low?
What is the humidity in the enclosure?
Where did you get the tortoise?
What do you feed it?
How long have you had it?