A few weeks ago I had a small package falsely reported as Delivered by Fedex. When that happens, they are not really set up to help you, the addressee, in a streamlined fashion. They don't just take your tracking number, they need all kinds of details about the vendor; his height , weight, sexual orientation, astrological sign, education level etc.
So i closed that form page and emailed the eBay vendor, saying the package had not arrived despite claims to the contrary. He did not reply. A week later I complained to eBay management, and got a reply suggesting I take it up with Fedex.
So I went back to Fedex's nightmare form, captured it in an image, emailed the vendor again asking him to supply me with all his details so that I could fill out this form.
He promptly sent out a new shipment of what I had ordered.
I don't know if he pursued the matter with Fedex.
So i closed that form page and emailed the eBay vendor, saying the package had not arrived despite claims to the contrary. He did not reply. A week later I complained to eBay management, and got a reply suggesting I take it up with Fedex.
So I went back to Fedex's nightmare form, captured it in an image, emailed the vendor again asking him to supply me with all his details so that I could fill out this form.
He promptly sent out a new shipment of what I had ordered.
I don't know if he pursued the matter with Fedex.