Carolina Pet Supply issues.

vthompson58

New Member
Joined
Mar 14, 2020
Messages
7
Location (City and/or State)
Houston TX
I was just wondering if anybody has had issues receiving their orders? I ordered almost a month ago and haven’t got any shipping notification or any update on my order. I contacted them but got no reply. I contacted them through PayPal as well with no reply. I opened a claim but PayPal has no person customer support so I’m concerned I won’t get my money back.
I remember in the past so many people shopping here and never heard of any issues.
I ordered from them on 05 May and still haven't received. I ordered from 2 other places and received the same week!
 

DaisyDuke

Active Member
10 Year Member!
Joined
Sep 4, 2010
Messages
251
I ordered from them on 05 May and still haven't received. I ordered from 2 other places and received the same week!
That’s the day I ordered too. I just won my claim with PayPal. They tried contacting the compant and they never got a reply. Which I find odd.
 

DaisyDuke

Active Member
10 Year Member!
Joined
Sep 4, 2010
Messages
251
It's a shame....These stories over and over about their bad customer service and reliability.
I loved the seeds I got from them!
It is. I always heard great things so I didn’t think anything of it when I ordered.
 

DaisyDuke

Active Member
10 Year Member!
Joined
Sep 4, 2010
Messages
251
UPDATE: I filed a claim with PayPal on May 25th after attempting to get in contact with Carolina a few times. I tried through email as well as through PayPal. I never heard anything back. I opened the claim, PayPal tried contacting them and gave them 20 days to respond but got no response. So I won my claim. I hope everything is okay with the people who own it. Maybe they aren’t opporaring but the site was left up.
 

ZEROPILOT

REDFOOT WRANGLER
Tortoise Club
5 Year Member
Platinum Tortoise Club
Joined
Jul 16, 2014
Messages
23,019
Location (City and/or State)
South Eastern Florida (U.S.A.)/Rock Hill S.C.
UPDATE: I filed a claim with PayPal on May 25th after attempting to get in contact with Carolina a few times. I tried through email as well as through PayPal. I never heard anything back. I opened the claim, PayPal tried contacting them and gave them 20 days to respond but got no response. So I won my claim. I hope everything is okay with the people who own it. Maybe they aren’t opporaring but the site was left up.
That's completely UNACCEPTABLE behavior
 
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