You are 100% correct. This is the internet. People have nothing to base knowledge, experience or expertise on other than what others say about them, or they show themselves.
Do you think a new person coming here knows the difference between Tom and a Troll, and who to listen to? I doubt it. How can they research and figure out who is better? They both have lots of posts, likes and mentions. However one is clearly more qualified than the other on Sulcata's. Maybe over the course of a year or more, this person will learn who to listen to. However, in that year, their tortoise may continue to live in a dire situation, when it could have so easily been prevented.
If we are not allowed to point this out or ask for proof, then the new people are stuck scratching their heads in confusion. And if you look at the original thread, more than one new person mentioned they were confused and did not know who to follow. I guess they better research more and look into their crystal ball.
The point we are making is: Everyone has an opinion, everyone is allowed to voice their opinion. HOWEVER, bad opinions are still bad and we should be allowed to make this clear. And ANY OTHER forum, where someone asked for an expert (this is someone with first hand experience, or knowledge) and gets posts such as the ones from this Troll, would be removed in an instant from that thread and a PM sent to be careful in the future.
If you allow such posts to continue, you are no better than the Petco down the street. We all seem to bash and shame them, but yet when a Troll posts the same "opinion" on here, it is allowed and apparently even backed by some people.
Once again I ask: Who suffers the most from allowing this to continue? What is the reason us "experts" take time to help others? Do you want us to stop helping?
All opinions are allowed, good or bad. Whose opinion do we believe that it's a bad opinion? Who is that one "boss" that calls the shots of who is right and who is wrong? Tom thinks he is right, so do many of us. Ascott thinks she is right and there may be those that agree with her, I don't know. You can ask them for proof, you can call them out on their experience, you do need though to do it and stay on topic of the thread, or make a new thread and call that person out on that thread, but you have to do it respectfully.
If the newbie spends just a little time on this forum, doing a little research, they will get the info you are trying to get through to them. There are so many of us that passes on "Toms" way. That is why I feel it's important for members to "parrot" Toms info, but don't treat it as their own.
Besides, it's looking like this whole argument may have start because someone opened their mouth posting, not realizing the original thread was about Sulcatas.
Btw, this forum has one Boss and that is Josh. The moderators DO NOT make the rules, we only enforce them. We do the best we can and sometimes that gets hard, like the thread this all started from. Every one of us tries to be fair. Sometimes we ask the other mods, in order to be fair. Some times, we don't know where to delete, edit or close a thread, because we don't always agree either and no matter what we do, someone will blame us for something. We try our hardest to warn members to stay on track so we don't have to moderate the thread, usually we are ignored and the rule breaking continues and we are forced to act.