I know some of you have been having difficulty contacting reptileeats and having difficulty with their service or lack of it and with the lack of them even messaging you. So I sent this message to every address listed for them;
> From: [email protected]
> To: [email protected]
> Subject: Problems with orders
> Date: Fri, 18 Apr 2008 22:53:01 +0000
>
> there is several threads on TortoiseForum.org from people who are not
> satisfied with the service or perhaps I should say, lack of service they are
> getting from your company. Please Post or message these people ASAP.
> they purchased from you in Good Faith, Please contact them or message me
> here or Crazy1 (moderator) on TortoiseForum.org and I will relay the
> message.
> Thank you,
> Robyn
This is the response I did get this morning.
From: Rebecca Smith <[email protected]>
To: [email protected]
Date: 19 Apr 2008, 08:46:40 AM
Subject: RE: Problems with orders
Robyn,
This is a very busy time of the year for us. We are trying to keep up with the orders. The supply isn't a problem but there is only 2 of us working Reptile Eats right now. Everybody will get their orders ASAP.
Thanks,
Daniel & Rebecca www.reptileeats.com [http://graphics.hotmail.com/greypixel.gif]
I know this is probably not what anyone wanted to hear, however I did at least get some sort of response. Such as it was.
> From: [email protected]
> To: [email protected]
> Subject: Problems with orders
> Date: Fri, 18 Apr 2008 22:53:01 +0000
>
> there is several threads on TortoiseForum.org from people who are not
> satisfied with the service or perhaps I should say, lack of service they are
> getting from your company. Please Post or message these people ASAP.
> they purchased from you in Good Faith, Please contact them or message me
> here or Crazy1 (moderator) on TortoiseForum.org and I will relay the
> message.
> Thank you,
> Robyn
This is the response I did get this morning.
From: Rebecca Smith <[email protected]>
To: [email protected]
Date: 19 Apr 2008, 08:46:40 AM
Subject: RE: Problems with orders
Robyn,
This is a very busy time of the year for us. We are trying to keep up with the orders. The supply isn't a problem but there is only 2 of us working Reptile Eats right now. Everybody will get their orders ASAP.
Thanks,
Daniel & Rebecca www.reptileeats.com [http://graphics.hotmail.com/greypixel.gif]
I know this is probably not what anyone wanted to hear, however I did at least get some sort of response. Such as it was.