Many do not me on a personal level, one thing we always offer is unconditional lifelong support and direction with this species. I get many e-mails from folks that purchase baby aldabra imports and want information, help, advice, direction, etc. I usually return the e-mail with my phone number and tell them to feel free to call me directly. Many never call and some simply pose the next e-mail a different way, basically seems that many simply avoid direct conversation and avoid one on one verbal interactions by phone. Honestly, as some of you know, i am very forthcoming with much of our experiences and information and simply find that a direct phone call is much better and has way more value than an e-mail. My question is why do you think folks prefer general e-mails as a way to communicate instead of calling and talking on the phone?