There could be several things going on here...first off...how long have you had this cherry? How long was he on the sand? How long were his temps below 80* and how long has it been since he has eaten? Have you seen him poop? Drink? How long do you soak, and what temp? I know these are lots of questions, but. May help...$430.00 seems to be a lot. Did you get a guarantee?