My chahoua gecko, was shipped out of CA last night, supposed to arrive this morning BY 10:30. She's no doubt in the box with a heat pack, but those are supposed to last a maximum of 12 hours.
I was up until 4:10 AM refreshing that page for updates, and last I saw she was in Kentucky on schedule.
I got up at 8:00 AM and she was in Oak Creek, WI (3hrs away) and have been checking every 30 minutes to see if there were updates.
15 minutes ago I got an email telling me my delivery had been RESCHEDULED due to weather. Oak Creek is fogged in (an "act of god" that they were unprepared for)
The first woman I talked too, told me basically to **** off. And said ALL of their customers were waiting, and what was she supposed to do? She didn't seem to understand the words LIVE ANIMAL. She gave me a number to the facility she will be shipped to next.
I called them. THEY didn't want to deal with me either. Didn't understand that she CAN NOT sit in that box all day and still come out in good health, or even alive. I was close to tears in both of these conversations. They gave me the number to the UPS facility in my city.
I called them. REALLLY close to crying now. Told her about my package, and how it needed to be overnight, and here by 10:30, told her what was in the box (a verrrry expensive gecko) told her she NEEDED to get here today. And she sounded like she actually cared, which brought the tears even closer.
The fog was supposed to clear by 10, so the planes could fly out, but no dice. She took my number, address, package # and name, and is supposed to call be BY 12:30 with an update.
I'm terrified my little girl is going to be DOA. She's a special needs animal, and I the stress is already supposed to have kinked her tail.
I had a bad feeling all night yesterday. I didn't know why. Everyone chalked it up to being nervous because I have waited so long to get her.
I need alittle moral support. I hardly got any sleep, and I keep tearing up.