Hi I'm hoping someone can help me with this cause I have no ideal what it is and its worrying me. I just noticed this like weird scab/excess skin on just the left side of my ornate wood turtles face. I tried getting some of it off with a q tip and it looks like skin to me but I'm not sure why its like that. I've had her since December and since I've got her she's always been lazy and hiding most the time. She doesn't share her enclosure with any other animals. She eats and poops all the time. She usually buries herself in her substrate which is coconut fiber and reptibark. She has a uva uvb lightbulb and a heat lamp too. The last pic is what i got off of her with the q tip, and then in the 2nd and 3rd pic i feel like it looks like a cut kind of but not sure. Hopefully someone knows what is wrong, thanks in advance if u can help.